To Make Room For Employees To Make Mistakes

In addition to enthusiastic help, good guidance and strict demands, we must give young people the space to make mistakes, and allow them to make such mistakes and mistakes in their work and business activities. They even accept the great losses caused by young people because they do not know how to make mistakes. Our company's business department has many young people and many new novice. Therefore, although the company has strict business rules and procedures, and has the guidance and check of business managers, it also makes mistakes occasionally because of the negligence and confusion of the business personnel: some employees have misquoted the freight rates (because they miscalculated the weight); others miscalculated or misread the prices; others did wrong on packing lists or invoices; others did wrong. We must treat young people who have just worked. sample Send a mistake, etc., whenever we encounter such an incident, we will calmly deal with, first of all, comfort the wrong employees, tell them: do not be nervous, error correction is the first priority, the part that cannot be remedied, our company must bear it frankly. After the completion of the error handling, we should immediately convene the seminar. We will do a careful and careful analysis to find out the cause of the mistake: whether it is due to negligence, ignorance or fainting, or a sense of responsibility? Clearly pointing out the losses caused by the mistakes and the long-term consequences. And seriously ask employees who make mistakes, they can not make the same mistake in the future, and let other employees take warning as well.

Employees who work diligently and diligently are also growing step by step while making mistakes. This can be called Talent cost It can also be called paying tuition fees, and the mistake of new salesmen is a phase that can not be crossed. In fact, the more forward employees are, the easier they are to make mistakes; the less skilled and slow workers are less likely to make mistakes, so managers must have an open mind and be kind to the erroneous employees, so that they can grow up and mature quickly through making mistakes, so that they can be more conscious of themselves, understand their business and understand the gap between themselves and their business elite, so that their goals will be more realistic and clearer.

But there are three situations where we can not allow employees to make mistakes again, that is, we can not give employees the opportunity to continue to retain.

1: the economy is not clean, the use of their duties, rights, corruption, kickbacks and so on.

2: selling the company. Trade secrets The employees who sell the interests of the company.

3: the same mistake repeatedly committed, not dedicated, not rigorous, lack of professional ethics staff.

In short, we should treat the mistakes of employees, distinguish the nature, treat them separately, and treat the problems of personality, violate the principles, never tolerate the soft hands, and quickly cut them off. For the non principle problems, we should try our best to take care and education as the basis, give the staff more development space and develop time, and cultivate more compound talents for the enterprises and the society.